FAQ

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WHAT IS A LANTERN COZIE?

You have probably heard of a "cozy" that goes around a drink container (to keep it warm or cold). We have a "Lantern Cozie" which is a lantern with wood cover that goes around it and creates a magical experience of light through a custom designed pattern and shape on the cozy. The cozy is removable and replaceble with a different one to create a different experience.

WHAT ARE THE COZIES MADE OF?

Natural Hardwood veneers!

Currently the Lantern Cozies are offered in three types of wood. White oak, black walnut and maple. All the wood is sourced in Canada. Wood is a natural product so the grains vary on each piece which makes it more wonderful to look at. The illumination creates a lovely pattern for making that event extra special. We ship the cozie around a glass vase so you receive both the glass and the cozie.

WHAT CANDLES DO YOU RECOMMEND?

For normal use, candles are available in all sizes, but we prefer a smaller candle, around 3" so the light is cast up into the openings. The effect is really dramatic. We also use LED candles if they will not be attended during use or are in a location that is hard to reach - then a REMOTE CONTROL is an excellent addition.See this link for more info on candles in a glass.

WHAT IS YOUR LIST OF PRODUCTS ?

We sell the Lantern Cozies in different sizes and materials. The Lantern Cozies come in Large (6.5" diameter, 7" high), Medium sizes (5" diameter, 5" high) and Small (4" diameter, 5" high). They currently come in a variety of natural wood products - Oak, Maple, Black Walnut and several designs (mid century modern, mandala, pineapple, honeybee, flowers, truenorth, celtic tree of life, oak leaves, diwali, CUSTOM, etc).Sign up for our newsletterfor all the news or follow us on INSTAGRAM as we introduce more wood products and sizes and designs.

HOW IS THE LANTERN COZIE SHAPED ON THE VASE ?

The LanternCozie wraps the glass and is secured with a very low profile velcro. This makes it easy to remove the cozie and keep the glass clean. It also mean that if the lantern is being used in a very humid environment, the velcro can be used to "snug' up the cozie if needed.

HOW DO I CLEAN THE LANTERN COZIE ?

The Lantern Cozie is shipped with an oil based finish (kosher, non-solvent oil) so it minimizes finger prints and stains. It is a natural product. If you get wax on the cozie, take it off the vase and put it in the freezer. Once the wax is frozen it will pick off the wood cozie quite easily. If you use LED candles in your vase, its not likely needing to be cleaned often.

DO THEY GO IN THE DISHWASHER?

The Lantern cozie is not dishwasher safe. The recommendation for the lantern/vase/glass is to hand wash.

DO THEY GO ON THE OUTSIDE OR THE INSIDE?

Your cozie will fit snuggly on the outside of a standard vase. Please do not use a live candle with the cozie on the inside of the glass. The wood is flammable

WHAT IS INCLUDED WITH AN ORDER?

The Lantern Cozie is shipped with the lantern (glass cylinder) in commercial packaging (a box). We do our best to make sure its all wrapped safely for shipping. Candles arent include but we recommend using LED candles if not attended during use. We also find artificial candles to be verry effective as well. See other FAQ's for more info or contact us if any questions.

DO YOU TAKE RETURNS ?

Yes, we want customers to be delighted! Contact us using the form on the website to arrange. If there is a problem using the cozie or you received the wrong item, contact us right away.

WHAT ARE THE DIMENSIONS ?

The Large cozies come in three sizes Large (6.5" diameter, 7" high), Medium sizes (5" diameter, 5" high) and Small (4" diameter, 5" high

WHAT ARE YOUR SHIPPING AND RETURN POLICIES?

We ship the Lantern Cozies as soon as possible after an order is received. We want each customer to be delighted and look forward to comments and questions. Send us an email if needed for more info. If possible, keep the box that the LanternCozie (lantern) came in and send it back in that.